FAQ

* I bought such-n-such outfit in the past for standard SL avatars. Now it’s available for mesh body, can i get the mesh body update?

* Will you be offering Omega appliers for your skins and older outfits?

* Where can i buy these items?

* Why so expensive?

* What are permissions of the items you sell?

* How can I buy a Caverna Obscura item as a gift?

* Do you do custom fitting?

* I bought an outfit from you but there are flowers (bows, spiders etc.) on it, can you remove them for me?

* Do you make custom outfits?

* Where do you get sculpts for your outfits? Do you create all your meshes yourself? Can you sell me so-and-so sculpt or mesh?

* Will you rent at my mall/sim/market?

* I have won so-and-so outfit at the Lucky Board at Caverna Obscura, but i didn’t receive the item. Can you please resend it to me?

* I write for a fashion blog, can i have some sample outfits for a review?

* Why is there only 1 size of some of Caverna Obscura mesh outfits? Will there ever be more? Will you make outfits that fit so-and-so mesh body?

* I ordered such-n-such outfit on Marketplace as gift to my friend but it was sent to me instead (or they didn’t receive it)! Can you send another copy to my friend?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Q. I bought such-n-such outfit in the past for standard SL avatars. Now it’s available for mesh body, can i get the mesh body update?

A. No you can’t. It’s not an update, it is a different version – the one for mesh bodies – and both versions will now be sold separately. If you previously bought this outfit for standard SL avatar and want to have this outfit also in mesh body size, you will have to buy the mesh body version, too.

Q. Will you be offering Omega appliers for your skins and older outfits?

A. Sorry, i don’t do omegas. 😦 I tried several times looking into it, followed tutorials on Omega website, call me stupid but i just cannot make it work. Besides, i have no idea how to build a HUD that would handle several textures at the same time. If somebody would be willing to guide me through it step by step, or would point me to a *Comprehensive* step by step tutorial about how to make a good omega HUD, i would of course make omegas for my outfits! As it stands now, i just dunno how to do it, sorry. 😦

Q. Where can i buy these items?

A. All these items are made for Second Life™ in Second Life™. So they are only available there, in-world. Well, technically you can also buy Caverna Obscura items online (via SL Marketplace website) but the items will be delivered in Second Life™. You can learn more about Second Life™ HERE. You can find links to Caverna Obscura in-world store and online SL Marketplace store on the right side of this page under LINKS.

Q. Why so expensive?

A. Really, it’s not! For the quality Caverna Obscura provides, it is really not expensive at all! I constantly keep an eye on the market and try to keep my prices in the middle range. Also, the prices are rather towards the lower end, because for the amount of work, imagination, skills, effort and time i put in my work i could have easily asked twice as much, but i try to keep the prices the lowest possible.

Q. What are permissions of the items you sell?

A. All my prim items and unrigged mesh parts are copy/mod/no trans. All my clothing layers items, tattoo layers and skins are no mod/ copy/no trans. Rigged mesh is usualy no mod / copy / no trans. That’s pretty common practice and is done for customer’s most convenience to be able to fit prim parts as they choose to their shape with the freedom to always revert back to the original copy. However, the textures on the clothing layers need to be protected, that is why it’s no mod. The different variations of clothing layers (f.ex. longsleeved and sleeveless) are included in the most designs to compensate the lack of “mod” permission. Due to the nature of rigged mesh it cannot be repositioned or resized when worn, so there is no reason for it to be modifiable. Usually i don’t like people tinting my meshes either, as a) it changes the original concept of how it was supposed to look; b) people then tend to buy white colour and make copies of them and tint them into different colours. Sometimes when i feel the tinting will not harm a rigged mesh part, i will make it modifiable.

Q. How can I buy a Caverna Obscura item as a gift?

A. I am very sorry but right now the only way to buy a Caverna Obscura item as a gift is via SL Marketplace website (link on the right side of this page).

Q. Do you do custom fitting?

A. Usually i don’t. But i’m glad to help you with advice, especially if you’re new to SL. If you really cannot fit an item you bought at Caverna Obscura, i even can send you a modifiable shape for free so that you could use it as a reference, or give it your own face f.ex. and wear it with the outfit. So if you like the idea don’t hesitate to contact me 😉 On some special occasions i even might do custom fitting myself for you, but then there must be a really good reason for that. Oh, and have i mentioned i prefer very nice and friendly people? 😉

Q. I bought an outfit from you but there are flowers (bows, spiders etc.) on it, can you remove them for me?

A. All non-mesh prim attachments and unrigged mesh are modifiable so that you can link, unlink, recolor, retexture, resize or script any part yourself. Please don’t ask me to do that for you, i won’t. I will not be redoing the textures, or prim design: i have designed it once the way it is for a reason, and i won’t be redoing it without a very very good reason. Suggestions are welcome though, but without any promises or obligations.

Q. Do you make custom outfits?

A. It depends. I certainly welcome creative ideas! If i like your idea and feel it might really work well, i will put it on my list. It usually means it will take weeks and sometimes even months (depending on the difficulty, time in-world and size of the list) before it comes out. And when it does, be prepared that i will be selling this item in my store after that. But you will even get a discount for your original idea! 😉 If you want an exclusive item that only you will have and nobody else, i will have to disappoint you that i won’t do such things, not even for L$100000. There is only one condition i would make an exclusive custom outfit: if you know a good way to promote and advertise my store and will do it for me in return. Think blogs, good reviews on popular sites or some other good publicity.

Q. Where do you get sculpts for your outfits? Do you create all your meshes yourself? Can you sell me so-and-so sculpt or mesh?

A. I make something like 95% of all the sculpts/meshes used in Caverna Obscura items myself. General rule: all the clothing items like fabric folds, hoods, sleeves, collars, shawls etc. are made by myself; the decoration items like leaves, gems, shells, flowers, mushrooms are mostly made by myself as well, but sometimes if i can find very nice full perm ones on SL Marketplace cheaply (for less than L$500, rarely more) i will buy those for the time’s sake. All my sculpts and meshes are only available as parts of Caverna Obscura items, i will not sell them full perms to be used somewhere else. If you really need some sculpt for a character you are working on, i might sell/give you one as a copy/mod/no trans object. But the sculpted maps are not for sale.

Q. Will you rent at my mall/sim/market?

A. I am sorry to disappoint you: i don’t have time anymore to take care of rented booths. You don’t want me as your renter, really, as i’m constantly being late with paying my rent, unless you want to keep chasing me down weekly to get the rent paid… Caverna Obscura has grown up to the point where i hardly can manage everything myself and sadly, i have to figure out my priorities.  If your place has ridiculous amount of traffic daily you should definitely point my attention to this fact, otherwise your offer will most probably get lost unanswered in the bottomless pit that is my inventory 😛 If you want to offer me some space free of charge so that i won’t have to come back weekly to renew the rent, i will gladly accept. If you want to offer me “split profit” instead of rent, i will have to decline.

Q. I have won so-and-so outfit at the Lucky Board at Caverna Obscura, but i didn’t receive the item. Can you please resend it to me? ( also: I missed the Monthly Group Gift because i was on vacation etc. can you please send it to me?)

A. This kind of questions usually really piss me off! You must understand the reason why these things are called LUCKY Boards! If you didn’t receive an item even if it was your letter on the board, i guess you were not that lucky after all, simple as that! Try again, next time better! Monthly gifts are there at least for a week, and mostly much longer. Plenty of time to come and collect them! Still, if you miss it, well you can get the next one next month! 😛 But i sure am not here to provide everybody with free outfits i put so much time, sweat and tears in making! Please respect my work and don’t bother me with similar offending questions, thank you!

Q. I write for a fashion blog, can i have some sample outfits for a review?

A. If you are a blogger writing for/about an event Caverna Obscura is participating in (like Fantasy Faire etc.), please don’t hesitate to contact me for free samples. For all the others: I stopped sending out free samples. I had many of such requests in the past when i’d send several outfits for free to such “bloggers”, to never hear back from them again anymore. I have no way of knowing if they were scammers or they actually did write about any of those outfits i sent them. If they were serious and professional, i would expect them to get back to me with the final result. Thus I assume they were just freebie hunters. So i don’t send free outfits anymore. Of course you are free to buy any outfit and blog about it all you want.

Q. Why is there only 1 size of some of Caverna Obscura mesh outfits? Will there ever be more? Will you make outfits that fit so-and-so mesh body?

A. For a very long time in the past i didn’t know how to make different (standard) mesh sizes without spending an insane amount of time on resizing. Since 2015 i offer several sizes for my mesh outfits, so those will most likely come in different sizes these days. If/when i have time and reason i will update with more sizes some of the older meshes that were previously available only in one size. However, now in the era of mesh bodies everybody wants their outfit to fit their mesh body. That is not possible for a clothing creator without having a special creators kit that will make it possible to fit clothes around that particular body. As of now (feb 2016) Maitreya, TMP and Belezza do not send out their mesh kit to creators anymore. Looks like i’m too late to the party, sorry! 😥 Believe me i would gladly create for those mesh bodies if i could, but without their kits it is simply not possible. If you really really want you can contact the respective creators of those mesh bodies with a request to send me their kit, maybe they will listen to you more than they did to me… I am very sorry if my mesh items don’t fit your shape or your mesh body! You by no means shouldn’t change yourself to make your body fit any outfit, if you don’t want to! Just try a DEMO, and if it doesn’t fit you then just shop somewhere else i suppose… No offense, and nothing personal really! UPDATE: CO now offers only mesh body sizes for Maitreya Lara mesh body and for SLINK Physique mesh body. I’m considering to start creating for Kemono as well. No plans for any other mesh body yet.

Q. I ordered such-n-such outfit on Marketplace as gift to my friend but it was sent to me instead (or they didn’t receive it)! Can you send another copy to my friend?

A. If you are clearly a male yourself and have received a female outfit because you by mistake bought it for yourself instead of as a gift, i will make an exception and send another copy to your female friend. If you made a mistake having bought this outfit for a wrong person (by using their screen name instead of their legacy name for example), you should contact Linden Labs by filing a ticket. I will not send another copy to some other person because you made a mistake. It’s not my fault or my problem, we all make mistakes sometimes, sorry.
———————

If your question is not listed here, you can always contact me in world, or leave me a comment here. The best way would be to just send me an IM/notecard in world.

I don’t respond to questions that are listed above, for the obvious reason 😛 Also be sure you have read this FAQ and STORE POLICIES (link on the right side of this page) before you contact me. I don’t respond to trivial questions and silly questions as i simply don’t have time for this. I try to respond to the praises, thanks and fanmail but i cannot always find time for that either 😦 But you can be pretty sure that i do read them all and i appreciate it very much!! ♥ It helps to relieve my doubts about some outfit sometimes too, if i didn’t feel very confident about its design… So i hereby want to thank everyone who has ever sent me good feedback about my work and never heard from me back! 😉 ♥

I will always reply to any inquiries regarding the styling, like hair, skin, jewelry etc. in the poster pictures. I will always help you out if you have any particular problem with an outfit. You can ask me for another layer option of some part of a Caverna Obscura outfit you own, like a jacket layer instead of the shirt f.ex. But i will not be redoing the textures, or prim design: i have designed it once the way it is for a reason, and i won’t be redoing it without a very very good reason. Suggestions are welcome though, but i seldom respond to those, even if i might consider any of them, though i do read them all. 🙂

Advertisements

20 Responses to “FAQ”

  1. Hi, I can’t understand how to add your site in my rss reader. Can you Help me, please 🙂

  2. How do I purchase a n outfit?

    • there are 2 links at the right column: Caverna Obscura in-world and Caverna Obscura @ XStreet SL. You can use any of them whichever suits you better.

  3. Dear Caverna Obscura Photography,

    I am absolutely thrilled from your Photography.
    I am a private graphic designer (just for fun and nonprofit) and I am
    writing tutorials for Paint Shop Pro (graphic program).
    I would like to ask you for permission to use your Images for making Signtags,Blends,Graphics animations and letters
    for IncrediMail.
    What I can promise you is I am doing this just for fun
    and nonprofit.
    It is selfevident for me to place a Copyright advice including
    your Website Address.
    Of course in every tutorial in which I have used a your photos
    I will link your Banner and also to write to your Copyright.
    Here you can see how I give the copyright to original Artist:
    http://www.bluefay-tutorials.de/bluefay/rahmentutorials/flowerwoman/flowerwoman.htm
    or here
    http://www.bluefay-tutorials.de/bluefay/animationentutorials/itsnows/itsnows.htm
    If You want , I send to You all my work , if i used your beautiful Photos
    and of course all my works , will bear your Copyright Information.
    I promise You , that I respect Your Copyright.
    I have already received permission from some Artists
    and I am very grateful for the trust and Permission.
    You can see the permissions here:
    http://www.bluefay-tutorials.de/bluefay/erlaubnisse/erlaubnisse.htm
    Here is my Website http://www.bluefay-tutorials.de/bluefay/menue.htm

    I am looking forward to your estimated answer.

    Yours faithfully
    Marzena

    • Thank you for your compliments! you may use the pictures, if you provide the link to cavernaobscura.com. You may use the header image of the blog as the banner if you want. I would love to see the result of your work where you used my images. I am delighted you liked them! 🙂 kind regards, Elvina Ewing

  4. This is gonna sound so noobish but how do I join your group? I can’t seem to find a joiner board anywhere.

    • open group enrollment has been closed since a few months. I would like to see Caverna Obscura group as a V.I.P. customers group, not the freebie hunters group to get in, grab the freebies and group gifts and ditch it after that. To get a group invite you have to spend at least L$250 in the shop, then contact me with your transaction details. Or if you bought something a while ago, you can show me a screenshot of yourself wearing it with your name tag clearly visible and i will send you an invite.

  5. Have you ever considered hiring a paid model or models? Sorry, if this is more a suggestion than a question, but I always thought it would be a wonderful way to showcase how fabulous the textures and clothing attachments look in-world.

    • i have thought of that but i have no experience with hiring people in SL so i have no idea how to go about that

  6. Do you have a redelivery terminal?

  7. Love my lil Demonia avie, get loads of compliments. Would love to see a humanish skin one.

  8. Hello. I just had an outfit suggestion. Take it or leave it.
    I would really like to see you make a sort of medieval priestess robe kind of thing that a healer would wear with maybe a Victorian kind of style, because there aren’t many on the market and I love the quality of your creations.

  9. Hi !
    I love your work. It’s beautiful. Do you know the game “sims 3” ? your Creations are wonderful, as a fan of the sims 3, I would have liked clothes like yours in my game. Did you ever think to extend your work ? It would be incredible =P

  10. Hi.. I love these shoes -> https://slm-assets1.secondlife.com/assets/9313365/view_large/Spartan_Sandals_Mesh.jpg?1393958745 . but i notice that they are for only for Gaeline’s mesh feet.. would you consider making them for Slink?

  11. I am still trying to figure out how to purchase in the u.s. and money denominations

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

 
%d bloggers like this: